PAYMENT. Payment is expected in full once the printing proof is approved and can be paid by cash, check, PayPal, or credit card (American Express, Discover, Master Card, Visa, and most debit cards).
MINIMUMS. Our minimum order is 25 pieces. We also give quantity discounts based on how much you order. Contact us directly for a custom quote.
TURNAROUND TIME. Typical turnaround time is 14 business days once an order has been received and the deposit has been paid. Turnaround time on larger orders may require a longer time to produce. Please contact us directly for more information.
RUSH ORDERS. We know that at times, urgent orders will happen for our customers. In the event a rush order is needed, we will assess a rush fee. If an order is being shipped, additional charges may apply to accommodate expedited shipping. Carrier times are not guaranteed by SouthEnd Screen Printing and is the customer’s responsibility.
ESTIMATES. Estimates typically expire after ten days. This is because we work with many variables that impact our estimates, such as shipping costs, sales, vendor promos, etc… SouthEnd Screen Printing reserves the right to change our estimate once artwork is received based on any additional services that may be needed, such as artwork conversion and vectorizing images. However, no additional charges will be assessed unless approved by the customer prior to beginning work.
SUPPLIED ARTWORK. If you are supplying artwork, it must be in print-ready art files at a minimum 300 DPI. AI and EPS files are preferred.
DESIGNS. We will provide one mock-up with supplied files free of charge for every order once the deposit has been received. Additional mock-ups are available upon request and will be billed at the current rate of $45 per hour. SouthEnd Screen Printing will not be held responsible for any misspellings or grammatical errors once the artwork is approved by the customer and is approved for printing.
ARTWORK OWNERSHIP. All modified and/or original artwork created or edited by SouthEnd Screen Printing is the sole property of SouthEnd Screen Printing. Any artwork that is provided by the customer is owned by the customer.
Terms and prices are subject to change without notice.